Susan spent the early part of her career as an industrial engineer, designing effective ways to integrate processes. After working in large corporate and start-up contexts, she refined her focus from processes to people and left to teach in the former Soviet Union. The initial one-year project extended for 13 years. She apprenticed and collaborated with a professor of psychology from St. Petersburg State University, and together, they specialized in the interpersonal development of future psychologists, counselors and similar professionals. In 2009, she returned to the U.S. and began working as an executive coach for Trove, Inc. She currently serves as Director of Coach Training at PAIRIN.